case management
"Assessment, guidance, advocacy, support, coordinating, accessing, monitoring…unraveling the maze of available help."
Your world is spinning. Your special baby needs help desperately
and you're afraid you don't know how to get help or where to
begin. Make one phone call. Call The Center Case Management
and breathe a sigh of relief. Your case manager will take complete
care of your needs. As the resource center for special service
benefits, she will listen, evaluate, then provide thorough information
about your service options. She will contact comprehensive
services for you, making sure you receive them. She will arrange
respite for you as per your wishes, available exclusively at The
Center, day or night, or send volunteers to your home. She can
help you network with parents. Help is here. One phone call. It's that
simple.
Our caseworkers are trained to get to know you, to understand
your needs and provide personal support and help at every stage
of your special child's life. They map out the best educational,
rehabilitative and social development plan for your special child
and stay with you. They navigate the maze of services, coordinating
and accessing quality, comprehensive health care and benefits.
They help you fill and mail out applications and attend
appointments with you to ensure smooth delivery of service. They
monitor your child's progress to ensure that your child is attaining
the identified goals.
A crisis occurs. A sudden termination of benefits, or a child's
unexpected behavior or illness, can shake your whole world. Our
caseworkers are here to listen and to provide viable options for you.
They are your safety net. Don't fall. Just call.